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When conflicts arise between
applications, resolving them quickly becomes critical if document
integrity and productivity are to be maintained. The inability to
identify the source(s) of and adequately resolve such clashes can
be a frustrating, time-wasting and costly experience. Now
what?
Flexpoint’s Applications Advocate Service
provides advanced technical support as well as innovative solutions
for application configuration, deployment and management issues.
This long-awaited service provides
escalated support to resolve issues between Microsoft Office products
and the third-party applications that integrate with them. This
may include the use of troubleshooting tools, creation of scripts
or VBA macros to:
- Trace the source of application
conflicts with Internet Explorer and propose a solution
or workaround
- Identify the source of a Word
error as a user settings issue, an installation configuration
issue or something caused by integration with a third-party
application
- Address application management
issues, such as the use of WMI (Windows Management Interfaces)
to collect information on application use, settings, installation
versions, etc.
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Applications Advocate Service
agreements, available on a monthly or annual basis, ensure a priority
response to each client support request. Technical support services
are also available on a per-incident basis provided at an hourly
rate.
Let us show you how this unique support
service can help to put an end to the cycle of application frustration!
Click here
to download the Applications Advocate Service product sheet in pdf
format.
For more information, contact us
at info@flexpointsolutions.com
or 416.607.7007
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